- Client
- Somebody real
- Tool
- Whatever fits
- Dates
- Aug 19 – May 7
The Open Work Order
Real work doesn't arrive on a schedule. Theater needs a poster in October. The front office needs a form that stopped making sense in 2011. ASB remembers a week out. Somewhere on this campus, all year, there is an adult with a design problem and no designer.
You take one. The board opens in September, the good jobs get claimed early, and plenty of these ship in October or November, because the client’s deadline is the real one. You work in pairs, because two people are more likely to survive a client who goes quiet. The deal on dates: a signed work order in my hand before winter break (Dec 18), or I find the client for you. Assigned jobs go out starting in January and everyone has one before spring break at the latest. Either way it ships by May 7, and that’s the last possible date, not the target. Between those dates, the schedule belongs to you and your client.
- Theater: show posters, programs, title cards, lobby boards
- Film: title sequences, key art, festival submission graphics
- ASB: dance and rally campaigns, spirit week, election materials, merch
- Admin & the front office: forms, signage, handbooks, anything printed in 2011 and never touched since
- Athletics: schedule posters, team graphics, banners
- Counseling: college and career night, informational one-sheets that people actually read
- Band, choir, clubs: concert posters, logos, fundraiser materials
- Game Dev: the room you're already in, if they need something outside of April
That list isn't a menu. It's who has asked before. If somebody on this campus needs something and they're not on it, bring me the request and we'll write the work order. Requests also come in on their own: there is a public request page that teachers, clubs, and local businesses can submit through, and anything that arrives there goes straight onto the board.
- You can use this period. Email from your station, or physically walk the campus and catch people while they’re around. Tell me before you go.
- Outside this period it’s on you: lunch, before or after school, or CP Flex, which works great for client meetings and feedback. Claim your space on Minga beforehand or you don’t have one.
- The work order happens in person, or at worst on a voice call. Never just email. Email intake is how you build the wrong thing politely.
- At intake, ask them to show you examples of what they want, and collect any previous versions. "Like the last one but better" is only usable if you have the last one.
- Signed work order: the studio intake form, filled out sitting with the client, not guessed at. Signed copy to me before winter break.
- Two proposed directions, presented to them
- The deliverable itself, to the spec they actually need
- Handoff package: final files, formats, and a short "how to use this". That note is three or four sentences: which file to use where, what to open it with, and who to contact if they need it changed. Written for an adult who does not know what a PSD is.
- Postmortem: required either way, and the only deliverable if the client vanishes
- DimensionsWhatever the work order says. That’s the entire point. You got the specs from the client, in writing, at intake.
- FilesWhatever the client can actually open. Ask. “I’ll send a PSD” to someone without Photoshop is a failed handoff.
- HandoffFinal files plus a short “how to use this” note. Include editable source if they’ll need to update it.
- Submit toDrive folder link on Canvas · final piece to
#dsn-shipped
- 1The work order is complete and signed. No blanks.
- 2Client communication stayed professional and on time, and the paper trail proves it.
- 3The deliverable matches what the work order promised, in a format the client can actually use.
- 4The postmortem is honest, however it ended.
- 5ClientWritten with them at intake, in their words
- 6ClientWritten with them at intake, in their words
Get the specs at intake. Not by email three weeks later. The work order has fields for exactly this and every blank is an argument you’re scheduling for April.
Confirm receipt in writing. “Sent” is not “delivered.” Get them to say they have it and it works.